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When the traveler makes the booking, get the receipt of the token payment from the book- ing staff within 24 hours. If the traveler has not taken the receipt then your booking will not be considered valid. The traveler should take special note of this.

REQUIRED DOCUMENTS FOR DUBAI TOUR
1. Passport must be Valid for a minimum of 6 Months as on the Return Date of The Flight/Tour.
2. One Latest Passport Size Photographs with White Background & without spaces. 3. Pan Card & Aadhar Card copy.
Note: Aadhar Card & PAN must be Linked.

Due to lack of time, some travelers call our representative personally at their home to under- stand the tour package at home, to inform them specifically not to do financial transactions with them in any account or cash except our company's official bank account. Our company will not have any responsibility regarding the travel.

ALL DUBAI PACKAGES DOES NOT INCLUDES
1. Meals other than specified in Package.
2. Covid PCR Test from Ahmedabad-Dubai & Dubai-Ahmedabad Not Included.
3. Port rages, tips, telephone calls, laundry expenses, mini bar, room service and other self expenses.
4. Cost of foreign exchange for personal use.
5. Any other item not mentioned in the Package Includes.
6. Urgent visa charges don’t include in Package Includes.
7. Other optional package or up-gradation of hotel cost not Includes.
8. We don’t provide any refund such as international tourist visa accident, death or any other loss.
9. Service Tax Extra as per applicable, Travel Insurance, Surcharge or any Govt. Tax applicable.
10. This is just Quotation not a confirmation and everything is depending on availability of hotel.
11. For trade fare and any other dates additional surcharge rate would be applicable.

TERMS, CONDITIONS & SPECIAL INSTRUCTIONS FOR DUBAI PACKAGES
1. Full payment will be accepted in Indian Rupees only.
2.Rates are Valid on a Minimum of 20 Adults Travelling together.
3. Govt. Service Tax Extra as per applicable on total tour cost.
4. To grant or issue visa is a sole prerogative of particular embassy, Consulate General/Immi- gration Officer, We SkyAura Holidays LLP is not responsible for any of decision.
5. If, required & proper documents are not submitted on time then SkyAura Holidays LLP. can not guarantee for visa, tickets and other expenses & cost occurring in the tour.
6. Hotels can be Upgraded by Paying Extra Amount as per the Taste, Life Style, Status & Higher
Budget of your Family.
7. Payment can be made on case to case basis until unless credit facility approved.
8. Full payment for the group booking or FIT packages should be made before 15 days of journey.
9. Half-Day tours are all without meals unless stated in the Package.
10. No preference & priority would be given for sitting in vehicles for any tours.
11. SkyAura Holidays LLP will not be responsible for any Disturbance in the trip due to circum- stances beyond our control such as road blocks, vehicle malfunction & other conditions like war, not, sickness, disaster or any natural problem etc.
12. Skyaura Holidays LLP will not be responsible for any kind of services or Compensation in case of death, accident, injury or any loss of baggage etc. All the Tourist are advised to insure them-self by International tourist insurance or mediclaim for any emergency during the foreign tours.
13. Photography of Local Ladies, Military & some Government institutions is not Permitted.
Permission is also required to photography local residents.
14. Since our safari tours includes off-road driving & Jumping on the Sand Dunes it is not advisable for pregnant ladies to ride in Desert Safari, Children below 4 years are only allowed under parent's responsibility. These tours are not recommended for those having back pain or heart problems.
15. Child rates apply for ages 2 to 10 years for tours. Infant below 2 years would be chargeable for visa but free for hotels & Tours.
16. Normal check-In Time is 1400 hrs & Check-out time is 1200 hrs for hotels & apartments in UAE.
17. Any Police Custody due to Breach of any law of U.A.E., Crime, Misbehave or any other reason is not our responsibility.
18. All the tourist are requested to check, watch & confirm air line messages for scheduled departure time. In case of re-scheduling Or cancellation of flights the passengers are requested to contact the concern air lines Immediately.
19. All the tourist must reach at the airport before 3 hrs. prior to scheduled departure of flight, to get the boarding pass, Missing of flight due to any reason is not our responsibility.
20. As per present COVID-19 situation, at the time of journey in case the tour or flight gets cancelled for any reason, please note that amount will not be refunded in any case. (I.E. Air Ticket, Visa, Hotels Booking, Transportation, Local Sightseeing Entry Tickets, Agent Service,
Office Expenses. GST etc.)

COVID 19 CANCELLATION POLICY 2024

• Any guidelines issued by government related to non-operations of international flight. Or cancellation due to lock down, in such case refund of only land component of tour cost will provide in form of credit note (subject to management decision) after deduction of minimum administration charges of INR 5000 per person would be applicable.

• Refund of air tickets would be subject to airlines policy.

• In case if visa applied / issued for any destination, no refund for visas would be provided.

• In case guest is willing to cancel their tour without any government guidelines issued for lock down or flight cancellation, No refund would be provided and full cancellation charges would be applicable as per cancellations policy.

THANK YOU FOR YOUR COOPERATION.

HAPPY SAFE JOURNEY, ENJOY THE MOMENTS & MAKE YOUR TRIP MEMORABLE.